Providing Help for Students

Video Video: “What to Tell Students About Clickers”

Getting an i>clicker remote:
Students can purchase their clickers through The Cornell Store.  Price for Fall 2017 – New: $43.00, Used: $32.00.

Students Using REEF Polling App:
Complete information can be found at the Mobile/Web Polling page here.

Students taking several classes that require i>clickers –   How many do they need to buy?
Students only need to buy one i>clicker remote. When they register the i>clicker, they will register the same remote for all classes that use it.  They can also keep the clicker for future semesters.

Instructors: Copy and paste the information below into an email, a handout or post it on your course web site for your students at the beginning of the semester:

How to register your i>clicker:
Each student must register his/her i>clicker each semester.
To register your i>clicker if not using Blackboard:

  1. Go to http://atcsupport.cit.cornell.edu/pollsrvc/ .
  2. Log in with your NetID and your password.
  3. Click on the link Click here if you wish to submit a request for [your name].
  4. Type in the clicker ID# and click Submit.

You have successfully registered your i>clicker with the Cornell i>clicker system.
Please do not register i>clickers at the iclicker.com site.

To register your i>clicker if using Blackboard:

  1. Login to Blackboard at http://blackboard.cornell.edu
  2. Under your list of “My Courses” click on the name of the course using i>clickers.
  3. Click on the “Tools” button in your Course Menu.
  4. Click on “i>clicker Remote Registration”.
  5. Type in the i>clicker Remote ID on the back of your clicker.
  6. Click Submit.
  7. NOTE: Registering your clicker for one Blackboard course will automatically register your clicker for ALL Blackboard courses each semester.

Please do not register i>clickers at the iclicker.com site.

If you cannot read the clicker ID, to find your i>clicker ID #:
Please stop in to one of these locations with your clicker:
– Carpenter Hall Reading Room (1st floor) between 9:00am – Noon, Monday – Friday
– Uris Library Tower Room between 9:00am – Noon, Monday – Friday
– the Academic Technology Center, 123 Computing & Communications Center building (on the Ag Quad, next to Bailey Hall), between 9:00am – 5:00pm, Monday – Friday
and one of the staff can confirm your i>clicker ID #. Once it has been confirmed, please write it on a small piece of paper and place it inside the battery compartment.

 

When to register an i>clicker remote:
Student must register clickers each semester and should register clicker within the first week of the start of the semester. While the system will still collect student responses in class before they register a clicker, they will not be credited for those responses until student has registered i>clicker for the course.

Registering more than one i>clicker remote:
Student can register as many clickers as they want to use in a semester and all clicker activity will be recorded and saved for each clicker.  But using more than one clicker in the same class is not allowed and the instructor will be notified if this occurs.

Registering an i>clicker remote that is already registered:
Some clickers may have duplicate ID numbers. If students have a duplicate clicker ID, they can exchange the clicker at The Cornell Store.  Students should inform instructors when registering a new clicker.

Using an i>clicker remote:
To turn on an i>clicker, press the On/Off button at the either the bottom or the top of the clicker, depending on the model. The power light should shine blue. The clicker will remain on for 90 minutes as long as there is an activated base in your classroom. If you leave class and forget to turn off your clicker, it will automatically turn off after 5 minutes.

  • To respond to a question, press the button corresponding to the answer you wish to submit – A, B, C, D or E. When the vote status light shines green, your response has been received. A red flashing light indicates that your vote was not received and you will need to vote again. Additionally, your clicker will flash red if your instructor has not begun polling.
  • If you wish to change your response while the current poll is still accepting votes, simply press the button corresponding to the new answer you wish to submit. Only one vote will be recorded – your last vote before the polling is stopped.

Using an i>clicker device in a class that is using another clicker system:
i>clicker works on a different frequency than other clicker systems on campus, so it cannot be used with any system but i>clicker.  Similarly, students will not be able to use other clickers in a class where the instructor is using i>clicker.

Getting help:
If student’s i>clicker is not working, first check the batteries.  Replace them with new AAA batteries. Please see the Clicker FAQ about batteries for important information. There is a standard one-year limited warranty with each clicker. If it is defective, students  may return it to the Cornell Store.

Getting more help:
There is technical support available for students. You can call i>clicker’s Technical Support Center toll free at 866-209-5698 for questions about the clicker. For questions about using the Cornell clicker registration form, send an e-mail to acadtech@cornell.edu.

Questions about polling?
Send an e-mail to acadtech@cornell.edu.

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